About The Role

The Product Designer leads the design life cycle for their products. You will partner with PMs, Developers, other Product Designers, and clients to define requirements, plan and conduct research, identify problems, architect solutions, build design systems, create wireframes, and deliver beautiful and usable products.

Your Responsibilities

• Facilitate workshops to uncover problems and understand users to define what we are solving, why, and for whom

• Conduct UX research, including user interviews, usability tests, surveys, competitive analyses, card sorts, literature reviews, UX audits, and heuristic evaluations

• Distill research findings into actionable next steps and constraints for design

• Explore solutions by architecting experiences using journey maps, story maps, site maps, flow diagrams, sketches, and low fidelity wireframes

• Create UX and UI deliverables by designing medium and high fidelity wireframes

• Demonstrate interactions and user flows by creating clickable/tappable prototypes.

• Align design decisions with client business goals and KPIs to drive business outcomes.

• Establish visual design guidelines by exploring typography, colors, logos, imagery, illustrations, and iconography (not necessarily create from scratch)

• Prepare designs for handoff by creating robust and scalable atomic design systems, annotating wireframes, and supporting development requirements

• Get and iterate on feedback from clients directly while maintaining high levels of communication and realistic expectations

• Optimize internal processes including design, client management, project management, and development by identifying areas of improvement and proposing solutions

Keys to success

• Be comfortable with ambiguity. You will succeed if you are able to effectively digest information from clients, even when contradictory, distill what is truly important, and make thoughtful suggestions and adjustments.

• Be passionate about growth. You will succeed if you continuously look to improve your skills and level up the abilities of the team as a whole. We are big on giving and receiving feedback.

• Manage multiple projects simultaneously while maintaining high-quality output, clear communication, and meeting deadlines for all stakeholders.

• Be thoughtful about defining and addressing problems. You will succeed if you dig deep to learn more about why problems exist and where their roots lie. We leverage research and workshops to dive into the problems we’re being asked to solve.

• Be practical with your solutions. You will succeed if you prioritize your tasks efficiently and know when it’s time for creativity versus when it’s time to deliver quickly.

Perks and Benefits

🌎 100% Remote

💸 Competitive salaries based on your location

🌴 Unlimited paid vacation

💊 Benefits Package including health, vision, and dental insurance plans (US only)

💰 401k match-up up to 4% (US only)

💻 $500 home office stipend

🤰🏻 Paid maternity and paternity leave

👋 An awesome team that is dedicated to your growth

Hiring process

• Resume and portfolio review

• 30 minute initial interview

• Short exercise

• 60 minute exercise review (panel)

• Leadership interview

• Decision

Note for Applicants

If you’d like to apply, we’d love to see how you approach problem-solving in UX and design.

In ~3 minutes, please record a short Loom video where you tell us about a design problem that you have solved.

Describe the problem, your solution, and how you arrived at it.

How to Submit your Loom video:

1. Record your video using Loom (you can create a free account if you don’t have one).

2. Set the video to “Anyone with the link can view.”

3. Include the link to your Loom video in the application form below.